Are You Walking Away from a Pile of Money on Your Doorstep? Dear Business Owner, Gaining new clients is hard work! You probably use advertising, publicity, cold calls -- and a whole lot more. But you may be walking away from thousands of dollars, waiting on your doorstep. This revenue can come from your existing clients -- if you know some techniques to motivate them to stay loyal. Are you begging your clients to go away? I taught services marketing for twenty years, in universities all over North America. So when I moved to the Internet, I was amazed to find coaches and consultants who practically begged their clients to go away! Here's a typical story: "I liked X," a famous consultant whose name you might recognize. "But after only two hours, I stopped working with her. I dropped her afffiliate program and recommendations. And I signed up with Consultant Y. I ended up spending thousands of dollars with Y." Y isn't any cheaper or smarketer than X. You'd probably recognize X and Y if I told you their real names. But X made two fundamental mistakes that you'll learn about when you read my Special Report. X could have kept this client for another six months -- without spending a dime! The secret ot success isn't finding new clients. It's building relationships with the clients you have. Keeping a client costs a fraction of what you spend to find a brand-new client. The longer a client stays with you, the more likely that client will bring you referral business. The happier the client, the more likely you'll get a testimonial. AND here's the big secret: When a client complains, you can build a relationship that was stronger than your original bond! The way you deal with a complaint or a problem is more important than creating a problem-free service relationship...and most of the time, you can't control glitches 100%. Download now and begin creating loyalty in minutes. Do these statements describe you: You're constantly marketing for more clients and want to build your business from referrals. Your best client hesitated when you asked for a testimonial. A new client promised to set up more calls -- but then disappeared. Then you need to download this Report: Delight Your Clients and Keep more of their money! Delight your clients will help you Go beyond satisfaction to create passionate loyalty among your clients Transform complaining customers into loyal boosters Create the electronic version of chocolates on a pillow Write a service guarantee without giving away the store Learn marketing lessons from the Sopranos and Club Med. Delight your clients and keep more of their money: A guide to creating and sustaining virtual relationships Download now and start building relationships. About the Author Cathy Goodwin, Ph.D. spent over twenty years teaching, researching and consulting on the topic of customer service. She wrote her doctoral dissertation on complaint behavior (UC Berkeley 1986). After setting up her own career e-service, she understands how to translate traditional, well-researched principles to the dynamic e-world of today. What's the real cost? You could take a university class -- forty hours for up to $1000. A marketing coach would charge $150-$350 an hour. Or buy this Report for $19.95. If you save even ONE HOUR from ONE CLIENT, you've been paid back many times over. Bonuses: 2 Special Reports Are you ready to start a business? Secrets of successful teleclasses Buy now for only $19.95.